Privacy Policy
Last updated: September 7, 2025
At Westend Bath & Kitchen, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (westendbk.ca) or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide directly, such as your name, email address, phone number, and project details when you request a free estimate, fill out a form, or contact us.
Usage Information such as your IP address, browser type, device information, and browsing activity on our site.
Cookies and Tracking data that help us improve website functionality, performance, and marketing efforts.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide estimates.
Schedule and manage renovation projects.
Improve our website, services, and customer experience.
Send updates, promotions, or newsletters (only if you have opted in).
Comply with legal or regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only in these situations:
Service Providers: With trusted third parties who assist us with operations (e.g., website hosting, email delivery, marketing tools).
Legal Requirements: If required by law, regulation, or legal process.
Business Operations: In connection with a merger, acquisition, or sale of assets, if applicable.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Remember your preferences.
Analyze website traffic and performance.
Deliver relevant advertising through services such as Google Ads or Facebook.
You can adjust your browser settings to refuse cookies, though this may affect site functionality.
5. Data Security
We take appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to protect your data with industry-standard practices.
6. Your Rights
Depending on your location, you may have rights to:
Access and update your personal information.
Request deletion of your data.
Withdraw consent for marketing communications.
Restrict or object to certain types of data processing.
To exercise your rights, please contact us at [insert your business email address].
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those external sites and encourage you to review their policies.
8. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Westend Bath & Kitchen
📍 Ottawa, Ontario, Canada
📧 info@westendbk.ca